Frequently Asked Questions
Straightforward Answers. Honest Guidance and Practical Insight.
What is your service area?
We service all areas within Lebanon, Lancaster, Chester, Delaware, Montgomery Counties, And surround portions of Berks, and Philadelphia Counties.
Do you offer free quotes?
Yes, we provide free estimates in return. All we ask of you, is being upfront about your budget, as it will help the estimator maximize each of your dollars spent.
What is your typical process for working with a new customer?
When you call to schedule a free estimate, you’ll be matched with one of our three experienced estimators—each trained in the type of work you need. They’ll stop by to listen, assess your project, and see how we can help.
We don’t quote on the spot. Every proposal is carefully considered so we can give you our best number. Within a few days, you’ll receive a detailed estimate by email.
If you’re ready to move forward, your estimator will handle the next steps—permits, scheduling, and updates. Once your project starts, it’s handed over to owner Ed Zeiset (E.Z.), who stays involved throughout and regularly visits job sites to check in with both you and the crew.
Your estimator will still check in from time to time and be available if you have any questions during the process.
What should I think about when asking about a project?
As you begin planning your project, take a moment to ask yourself a few key questions. Doing so can help uncover the real reasons behind your desire to renovate or add value to your home. While it may start with a thought like, “I just hate my kitchen and want a new one,” there’s often a deeper motivation driving the need for change.
Understanding those underlying goals is essential—not just for you, but for our design/build team as well. It allows us to create solutions that are both functional and beautiful, tailored to the way you truly want to live.
How long will my remodel take?
Many factors can affect a project’s timeline—most notably the size and scope of the work. A bathroom remodel with new cabinets and fixtures may take around three weeks, while finishing a basement or building an addition can take several months.
Remodeling isn’t just about tearing out the old and installing the new. The process begins the moment you schedule an estimate, not at demolition. Homeowners often underestimate the time involved, but your estimator will provide a tailored proposal with a written timeline specific to your project.
How should I prepare for a kitchen cabinet remodel project?
Before construction begins, it’s important to have a plan for where to store the items currently in your cupboards—and a backup plan for meals during the project. Your estimator will provide a timeline so you’ll know when these preparations need to be made. Taking care of these details early will help keep you and your family more comfortable throughout the construction process.
If I do decide to completely remodel my space, what decisions are involved in this?
We understand the stress of living through a major renovation. One of the first things we recommend is deciding where to store your belongings during the weeks—or even months—of construction. Take time to assess your space: Will you need a storage container or POD? Do you have room in a garage, basement, or another area of your home?
It’s also important to think ahead about essential rooms—like kitchens, bathrooms, or bedrooms—that may be affected. Your estimator will provide a projected timeline so you’ll know when these spaces need to be cleared and when they’ll be temporarily out of use. Planning ahead makes the process smoother for everyone.
What should the customer know about your pricing (e.g., discounts, fees)?
We’re a straightforward, transparent company—and we ask the same from you when it comes to your budget. Knowing your budget upfront allows us to recommend the best materials and design options that deliver the highest quality and value for your investment.
Two kitchens or decks of the same size can vary by thousands—or even tens of thousands—depending on the finishes and selections you choose. Having a budget in mind helps your estimator tailor your proposal accordingly.
Unless otherwise noted, all of our estimates include permit and township fees, clearly spelled out. The price you see on your proposal is the price you’ll pay—no surprises at the end of your project.
We don’t play pricing games. You won’t see inflated quotes followed by sudden “discounts” for signing today or putting a contractor’s sign in your yard. That’s not how we operate. We believe in giving you our best number from the start—because that saves everyone time and builds trust from day one.
Can you help with the design phase of my project?
Yes, we can assist and make suggestions for your project design. Your estimator is experienced in computer-aided design and can provide a rendering from a simple deck to a new home design that was started from an idea drawn on a dinner napkin.
Describe a recent project you are fond of. How long did it take?
We are fond of all of our projects and respect all of our homeowners’ time. We have the manpower to take a new home from start to finish in as little as 6 months, or take the typical deck and have it completed in a few days. It all depends on the size and complexity of the project.
Do I need a permit to build a deck?
Your estimator will know exactly which permits are required to ensure your deck is built safely and up to code. Skipping the permit process can lead to serious consequences. Unfortunately, many homeowners have learned the hard way—hiring an unqualified contractor who builds without a permit can result in hefty fines, forced tear-downs, or worse, unsafe structures that put people at risk.
It can also come back to haunt you when it’s time to sell your home. Permitted, code-compliant work protects your investment and your peace of mind.
How much will it cost to build a deck?
Expect to pay between $30.00 -$40.00 per square foot for a deck built with all treated materials, or $50.00 – $60.00 per square foot for a composite deck with vinyl railings. Talk with your estimator to see what combination of material and design fits your budget.
Do I need to provide the materials for the deck?
No need to worry about permits or codes—we’ve got that covered. Deck codes change often, with evolving requirements for safety devices and approved materials. Your estimator stays up to date on these changes and knows exactly what’s needed to build your deck safely and to code.
By letting us handle both the permitting and the materials, the entire process becomes smoother, more efficient, and avoids delays that can come from code violations or incompatible products.
Who will be building the deck?
We do not subcontract decks to other contractors. You will have one of our trained and well-experienced crews there to assure that you are getting an E.Z quality built deck.
How long will it take to build a deck?
For straightforward 300–400 sq. ft. decks, our 3-man crew can typically complete the job in under a week. More customized builds with complex features or specialty materials may take 2–3 weeks, depending on the scope and crew size.
To avoid surprises, let your estimator know upfront what you’re looking for. They can provide pricing for custom features and a detailed timeline for each phase. A standard 16′ x 20′ deck can often be completed in just 3–4 days, while more involved designs may take 1–3 weeks. Your estimator will tailor the schedule to match your specific design.
What if the ground isn't level?
Whether ground level or four stories high, we have the skill and experience to design and build your deck right.
What type of payment do you take?
Check, Cash, All Major Credit Cards, or On-The-Spot Financing with approved credit.
Are you licensed?
Yes we are PA Licensed and Registered in your hometown.
What kind of license?
We are licensed in PA as a Pennsylvania Home Improvement Contractor & Licensed as a General Contractor in your hometown.
Are you Insured?
Yes, we are fully insured and exceed Pennsylvania’s minimum coverage requirements. Your estimator can provide you—and your local building official—with a copy of our insurance certificate when permits are submitted.
What kind of insurance?
For your protection, we carry both General Liability and Workers’ Compensation insurance. General Liability covers any damage to your home, while Workers’ Compensation provides coverage for anyone injured on the job site.
Do I need to get a permit for deck builds?
While it’s possible to build a deck on your own, it’s strongly recommended to hire an experienced, licensed contractor like E.Z. Construction to ensure the finished structure is safe, secure, and built to code.
A zoning permit is always required. In many cases, a building permit is also needed—especially if the deck is attached to your home or sits 30 inches or more above grade.
However, a building permit is generally not required for freestanding decks that are less than 200 square feet and under 30 inches in height.
Let E.Z. Construction handle the planning and permitting so your project is done right from the start. Contact us today to get started.
Can I enlarge my deck by adding onto the deck I currently have?
Depending on your property’s zoning and the final design you have in mind, it may be possible to expand your existing deck. In some cases, engineered plans may be required for approval. The current structure should always be inspected to ensure it meets today’s building codes and that the materials are still sound. Any rotten or compromised wood will need to be replaced.
If you’re tired of replacing your wooden deck every 10 years, consider upgrading to high-quality lumber—or explore more sustainable options like PVC or composite decking for long-term durability.
No matter which material you choose, it’s important to assess your railings as well. Renovation is the perfect time to improve safety and bring everything up to code.
Contact us today to schedule an inspection with one of our deck specialists. We’ll assess your current structure, help visualize your goals, and guide you toward a safe and functional upgrade.
What are the signs my roof has problems?
As a home or commercial property owner, your roof is a major investment. Learning how to spot common roofing problems will help you protect and preserve that investment. Since 1996, we’ve documented and compiled the five most common types of roof problems.
Leaks
Roof leaks are by far the most common issue homeowners encounter. Exposure to heat and sun can cause cracking in shingles and tiles, leading to leaks. Poor maintenance, improper installation, or aging materials can also be to blame.
Discoloration or water marks on ceilings and walls are common signs of a roof leak. If you notice these signs, contact us today to have one of our experienced techs identify the cause and recommend an effective solution.
Damaged Shingles
Another frequent issue is damaged shingles. Rain, sun, and temperature changes can wear down shingles over time. Cracked or missing shingles allow moisture to seep in, leading to water damage or higher energy bills due to poor insulation.
If you suspect damage, contact us for a free inspection and evaluation.
Shrinkage
Shrinkage is typically caused by poor material manufacturing, incorrect application, or a flawed roof design.
It can lead to major problems like cracking, deterioration, and the separation of key elements like flashing. Regular inspections can help identify shrinkage early and prevent further damage.
Clogged Gutters
Clogged gutters are an often overlooked but serious roofing issue. Leaves and debris can block water flow, causing it to back up and deteriorate the roof membrane. Over time, this can lead to leaks and rot in the eaves.
Check your gutters regularly, and consider installing gutter guards or protective covers to reduce maintenance and prevent damage.
Shoddy Installation
Unfortunately, poor installation is still a common issue—especially in large-scale developments. Choosing unqualified or inexperienced contractors may save money upfront, but often results in costly repairs down the line.
Shoddy installation is one of the top causes of long-term complications, mold, and shortened roof lifespan.
How to Spot, Fix, and Prevent Common Roofing Problems
Keeping your roof in great shape comes down to two simple steps. First, schedule yearly inspections to catch minor issues before they become major problems. Second, complete small repairs promptly to avoid more costly damage or full replacements.
If you haven’t had your roof inspected recently—or if you suspect any of the problems above—contact us today. Our experienced roofing techs have helped hundreds of homeowners, and we’d be happy to help you too.
Do new roofs have warranties?
Warranties can provide peace of mind by covering significant issues or major damage. Ideally, your roof should be protected by both a manufacturer’s material warranty and a contractor’s workmanship warranty. Our workmanship warranty typically lasts five years, as most installation-related issues tend to appear within the first three.
Longer-lasting roofs often come down to having an experienced, reliable contractor who not only installs the roof but also oversees every detail of the process.
Do you use subcontractors?
The majority of our projects are completed by our in-house team of skilled employees. In some cases, we may bring in additional help to keep your project on schedule or to provide specialized trade expertise for unique situations.
When that happens, rest assured—every subcontractor we work with has been thoroughly vetted to meet our company’s high standards, with many of those relationships going back over 20 years.
Whether your project is handled by our in-house crew or a trusted subcontractor, we take full responsibility for the quality of the work. We don’t consider a job complete until it’s done right.
How do you handle communication with us during our project?
At E.Z. General Construction, we put our customers first—because it’s simply the right thing to do. Our top priority is ensuring every client is 100% satisfied with the end result.
Our experience, commitment to open communication, and high standards allow us to guide homeowners through every phase of the construction process. As a family-owned business, we’ve built systems that keep communication open between you, your estimator, your project manager, and Edwin Zeiset (E.Z. himself).
Whether by text, email, or a phone call, we make it easy to stay connected. Ed remains hands-on, visiting job sites daily to speak with homeowners, answer questions, and ensure that every project meets the values his company was built on back in 1996.